UNCOVERTHEGENIUSWITHIN.COM BILLING POLICY* EVENT BILLING POLICIES AND PROCEDURESUncoverTheGeniusWithin.com sells Live Events, Teleseminar and Webinar event registrations and does not guarantee event dates. All event dates are subject to change due to logistical factors and attendance rate.
Refund Policy for Live Events: Due to administrative costs, salaries, coordination activities, materials printed, materials acquisitions, hotel contracts and all other business expenses incurred for a public event, all live event registration fees are a non-refundable purchase.
Transfers Transfers to a different date/location must be made a minimum of thirty (30) days prior to the scheduled event date by contacting UncoverTheGeniusWithin.com and paying the appropriate transfer fee. Transfers may occur one time only and are valid for one year from the date of the registered event. No transfers will be made within thirty (30) days of the event date. Events will only be transferred to the original registrant and are non-transferable between individuals.
If transferring to an upcoming event is not a viable option, the price paid for enrollment less the appropriate transfer fee, less the value of any promotional items received at the time of registration (e.g., learning systems, books) will be converted to a non-refundable credit that may be applied toward any UncoverTheGeniusWithin.com event or product for up to one full year from the date of the registered event. Some restrictions apply.
Failure to Attend Failure to attend a registered event without prior notice, as outlined above, will result in the forfeiture of payments collected toward the event registration.
Payment Plans By participating in any delayed or partial payment plan, you agree to pay your balance in full according to the terms outlined on the Event Registration form, including a processing fee for each delayed payment. Failure to complete payment as agreed will cause event and package prices to revert to regular retail prices.
Event Accommodations All event pricing includes event tuition only. All food, travel and accommodation costs are not included in the event price unless specifically stated in writing by UncoverTheGeniusWithin.com. If accommodation payments are to be collected by UncoverTheGeniusWithin.com, full payment must be received 30 days prior to the event start date. Clients who have not completed payment for their accommodations by the event start date will not be granted admission. The event cancellation policy set forth above also applies to any accommodation payments applicable to that event.
PRODUCT PURCHASE POLICIES AND PROCEDURES Learning Systems, Books and Programs Any UncoverTheGeniusWithin.com media or print product (e.g. CDs, books, learning systems, etc.) in its original condition may be returned to UncoverTheGeniusWithin.com for a full refund or exchange within thirty (30) days from the original purchase. The original receipt or online order number is required for all returns and exchanges.
A missing item or damaged product fee of 15% will be applied to any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition). Any product that is returned without promotional item(s) included with the original transaction (e.g., Special Report, promotional CD) will have the value of the promotional item deducted from the refund amount.
Durable Goods All clothing, hats, and other durable goods are a non-refundable purchase.
* For further information, please call 1-888-292-0180.
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